ANALYSIS OF THE IMPLEMENTATION OF DIGITAL HEALTH INFORMATION SYSTEMS IN PUBLIC HEALTH CENTERS (PUSKESMAS) IN INDONESIA: AN HEALTH ADMINISTRATION PERSPECTIVE

Abstract

Digital transformation in primary healthcare services has become a strategic priority in health administration policy in Indonesia. This study aims to analyze the implementation of the Digital Health Information System (SIMPUS/SATUSEHAT) in Public Health Centers (Puskesmas), focusing on organizational readiness, administrative efficiency, data governance, and service quality. A mixed-methods approach was conducted across selected primary care facilities, combining quantitative survey evaluation with qualitative in-depth interviews of health administrators, medical staff, and IT personnel. The results indicate that while digital integration significantly improves medical record accuracy, reduces patient waiting times, and streamlines reporting to central health offices, significant administrative challenges remain. These include infrastructure disparities in rural areas, inadequate digital literacy among healthcare workers, and fragmented data interoperability between local and national health databases. Strategic recommendations emphasize the need for continuous administrative capacity building, standardized data protection protocols, and sustained infrastructure funding to ensure equitable digital health governance.

Keywords: Digital Health Information System, Puskesmas, Health Administration, SATUSEHAT, Health Policy, Governance